FERBER CARPET SERVICE

OBJECTIVE:

Certified Independent Flooring Inspector

Anaheim, CA • Cell: 714-323-7171 •  E-Mail. Ferber786@aol.com

Dedicated and certified independent inspector with over 35 years of experience in flooring inspection,
training, and claims resolution. Specialized in carpet, vinyl, laminate, hardwood, and tile systems.

Committed to identifying and correcting issues related to manufacturing, installation, maintenance, and usage.

Professional Experience:

• 1989 - Present:
  

  Ferber Carpet Service, Inc. — Anaheim, CA
  President / Senior Certified Inspector

  Conduct independent inspections of carpet, vinyl, laminate, hardwood, and tile floors for manufacturers, distributors, dealers, and consumers.

  Identify and resolve manufacturing, installation, maintenance, and usage-related problems. Deliver seminars on "How to Inspect and Correct Floor Coverings."Mentor and train new flooring inspectors across the U.S.

• 1988 – 1989
  Banner Carpets & Drapes, Inc. — Anaheim, CA
  Customer Service Manager / Claims Manager
  Managed consumer complaints for 24 retail locations.
  Resolved claims related to product defects and installation issues.
  Represented the company in small claims court and customer mediation processes.Represented the company in small claims court and customer mediation processes.

Education:

1975 – 1978
University of Karachi — Karachi, Pakistan
Bachelor of Commerce (B.Com), Business Management

Technical Certifications & Training:

1989 – FCS of America, Ontario, CA
1992 – Academy of Textile, Anaheim, CA
1997 – Mannington Vinyl Floors, San Bernardino, CA
1997 – Pergo Laminate Training, Reno, NV
1997 – CRI Seal of Approval Program, Irvine, CA
1998 – Mannington Laminate Training, City of Commerce, CA
1999 – Pickering Laminate, Las Vegas, NV
1999 – Award Hardwood Training, Las Vegas, NV
2000 – NICFI, Dalton, GA
2001 – CFI, Dalton, GA
2006 – Wood Floor Installation, Anaheim, CA
2007 – Hardwood Floor Inspector’s School, St. Louis, MI
2011 – NALFA Certified Laminate Flooring Inspector, Las Vegas, NV
2013 – NICFI Inspector Conference & Update, Las Vegas, NV
2014 – The Science of Inspecting Ceramic Tile Flooring, Las Vegas, NV
2016 – NICFI Update Training, Dalton, GA
2017 – Advanced Hardwood Inspection Course, Las Vegas, NV
2019 – Certified Resilient Flooring Inspector (FCITS), Anaheim, CA
2019 – NICFI Inspector Conference & Update, Las Vegas, NV
2024 – NALFA Certified Flooring Inspector, Las Vegas, NV

Publications:

How to Write an Inspection Report
Defects of Laminate Floors

Professional Memberships
IICRC – Institute of Inspection Cleaning and Restoration Certification
WFCA – World Floor Covering Association
NALFA – North American Laminate Flooring Association
NWFA – National Wood Flooring Association
FCITS – Floor Covering Institute of Technical Services
NICFI – National Institute of Certified Floorcovering Inspectors
Inspector Training Services

References available upon request.

References include:

Shaw Industries
Engineered Floors
Dixie Group
Mohawk Industries
J & J Carpets
Fabrica Carpets